Punjab Government & Telecommunication Department Contact Numbers

Number Service Purpose Website
1Police HelplineReport crimes or seek police helphttps://kp.gov.pk/page/short_code_helpline_services
2Emergency ServicesGeneral emergency assistanceN/A
3National Emergency ServiceFor national emergenciesN/A
4Fire Safety ServicesReport fire-related emergenciesN/A
5Ambulance ServicesRequest ambulance for medical emergencieshttp://www.ambulance.gov.pk
6National Disaster Management AuthorityFor disaster management supporthttp://www.ndma.gov.pk/
7Pakistan NavyFor Pakistan Navy assistancehttp://www.paknavy.gov.pk/
8Pakistan Army EmergencyFor emergency assistance from Pakistan Armyhttp://www.pakistanarmy.gov.pk/
9Rescue ServicesFor general rescue operationsN/A
10Zong Customer ServiceFor Zong-related complaintshttps://www.zong.com.pk
11Telecom AssistanceFor assistance in telecommunication issueshttps://www.pta.gov.pk
12Ufone Customer ServiceUfone related complaintshttps://www.ufone.com
13FIA HelplineFor reporting cyber crimes or immigration issueshttps://www.fia.gov.pk
14Sindh Police HelplineFor police support in Sindhhttps://sindhpolice.gov.pk
15Fire Safety PunjabFire-related emergencieshttp://www.fire.gov.pk/
16Mobilink (Jazz) Customer ServiceMobilink complaintshttps://www.jazz.com.pk
17PTA - Telecom ComplaintFor telecommunication issueshttps://www.pta.gov.pk
18Banking Services ComplaintReport banking issueshttp://www.sbp.org.pk/
19Traffic Police LahoreFor traffic-related assistance in Lahorehttp://www.trafficpolice.pk/
20City Traffic PoliceFor reporting traffic violationshttp://islamabadtrafficpolice.gov.pk
21National SecurityFor national security-related emergencieshttp://www.ns.gov.pk/
22Motor Vehicle RegistrationFor vehicle registration inquiriesN/A
23Pakistan Railway Help DeskFor railway-related inquiriesN/A
24National GuardFor National Guard assistanceN/A
25Maritime ServicesFor maritime-related emergenciesN/A
26Legal Aid HotlineFor legal support and guidanceN/A
27Child Protection ServicesFor reporting child abuse or neglectN/A
28Women’s HelplineFor women’s support and protectionN/A
29Rescue 1122General rescue serviceN/A
30Pakistan Meteorological Department (PMD)For weather-related informationhttp://www.pmd.gov.pk
31Electricity ComplaintsReport power outages or issuesN/A
32Water Supply ComplaintsReport water-related issuesN/A
33Gas Supply ComplaintsReport gas-related issuesN/A
34E-Services HelplineFor e-government services assistanceN/A
35Cybersecurity HelplineFor reporting cybersecurity threatsN/A
36Traffic Police IslamabadFor traffic-related assistance in Islamabadhttp://islamabadtrafficpolice.gov.pk
37National Bank HelplineFor banking assistanceN/A
38Pakistan Post HelplineFor postal service inquiriesN/A
39Customs DepartmentFor customs-related inquiriesN/A
40Immigration HelplineFor visa and immigration-related supportN/A
41Federal Investigation Agency (FIA)For reporting financial fraudN/A
42Drug Abuse HelplineFor addiction and rehabilitation supportN/A
43Health Ministry HelplineFor health-related queries or concernsN/A
44Environmental Protection Agency (EPA)For environmental issues and complaintsN/A
45Ministry of EducationFor education-related supportN/A
46Emergency Rescue TeamsFor disaster or emergency rescue supportN/A
47Anti-Terrorism HelplineFor reporting terrorism-related activitiesN/A
48Pakistan International Airlines (PIA)For flight inquiries and complaintsN/A
49National Bank of PakistanFor account-related inquiriesN/A
50Overseas Pakistanis HelpFor overseas citizens' supportN/A
51Agriculture HelplineFor agricultural support and adviceN/A
52Public Health HelplineFor public health issues and guidanceN/A
53National Heritage and Culture HelplineFor cultural inquiriesN/A
54National Police BureauFor national police coordinationN/A
55Social Welfare HelplineFor social welfare inquiriesN/A
56Pakistan Red CrescentFor disaster relief and assistanceN/A
57National Accountability Bureau (NAB)For reporting corruption or financial crimesN/A
58National Bank of Pakistan Fraud HelplineFor reporting fraud in bankingN/A
59Consumer Protection HelplineFor consumer rights and complaintsN/A
60National Disaster Response Force (NDRF)For disaster management and relief supportN/A
61Flood Relief HelplineFor reporting and seeking flood relief supportN/A
62Human Rights CommissionFor human rights-related issuesN/A
63Housing Authority HelplineFor housing-related inquiries and complaintsN/A
64District Education OfficeFor school-related concernsN/A
65Civil Aviation AuthorityFor aviation-related inquiriesN/A
66National Youth CouncilFor youth engagement and supportN/A
67Pakistan Coast GuardFor coastal safety and emergency servicesN/A
68Disaster Management CellFor local disaster management assistanceN/A
69Water Resource ManagementFor water conservation and management issuesN/A
70National Health ServicesFor health service inquiriesN/A
71Pakistan Telecommunication Authority (PTA)For telecommunication assistancehttps://www.pta.gov.pk
72Emergency Response TeamFor immediate emergency responseN/A
73Special Branch PoliceFor special law enforcement servicesN/A
74Civil Defence ServicesFor civil defence emergenciesN/A
75Eid Festival HelplineFor Eid festival-related queries and assistanceN/A
76Taxpayer Assistance HelplineFor tax-related queries and supportN/A
77Pollution Control HelplineFor reporting pollution or environmental violationsN/A
78Consumer Rights CommissionFor consumer rights issuesN/A
79Humanitarian Aid HelplineFor humanitarian aid and disaster reliefN/A
80Supreme Court HelplineFor legal queries related to the Supreme CourtN/A
81Medical Emergency SupportFor medical emergencies and guidanceN/A
82Transportation HelplineFor transport-related issues and complaintsN/A
83Mobile Registration HelplineFor mobile phone registration assistanceN/A
84Pakistan National Emergency ServiceFor emergency response servicesN/A
85Weather Alerts HelplineFor severe weather alerts and informationN/A
86Drug Enforcement AgencyFor drug-related crimes and preventionN/A
87Pakistan Atomic Energy CommissionFor nuclear energy-related issues and inquiriesN/A
88National Health Insurance HelplineFor health insurance inquiries and supportN/A
89Public Safety HelplineFor general public safety concernsN/A
90Fire and Rescue IslamabadFor fire-related emergencies in IslamabadN/A
91Electricity Complaint HelplineFor electricity outage or issuesN/A
92Securities and Exchange Commission of Pakistan (SECP)For financial and securities-related queriesN/A
93National Crime Agency HelplineFor reporting national crimesN/A
94Disaster Relief and Aid HelplineFor aid and relief in case of disastersN/A
95Ambulance and Medical Services LahoreFor medical emergencies in LahoreN/A
96Border Security Force HelplineFor border security and related issuesN/A
97Pakistan Sports HelplineFor sports-related inquiries and supportN/A
98National Women’s Safety HelplineFor women’s safety and security supportN/A
99Child Welfare HelplineFor child protection and welfare inquiriesN/A
100Transportation and Vehicle Registration HelplineFor vehicle registration and transportation queriesN/A
101National Drug Abuse Support HelplineFor drug abuse prevention and rehabilitationN/A
102Mental Health Support HelplineFor mental health assistanceN/A
103National Disaster Relief OrganizationFor national disaster relief supportN/A
104Consumer Affairs DepartmentFor consumer-related complaints and inquiriesN/A
105Pakistan Trade and Commerce HelplineFor trade and commerce issuesN/A
106National Fire Safety HelplineFor fire safety support and awarenessN/A
107Ministry of Foreign Affairs HelplineFor consular and foreign affairs inquiriesN/A
108Road Safety HelplineFor road safety issues and assistanceN/A
109Railway Safety HelplineFor railway safety-related concernsN/A
110Educational Assistance HelplineFor education-related support and inquiriesN/A
111Wildlife Protection HelplineFor wildlife protection and conservation issuesN/A
112Pakistan International Health Services HelplineFor overseas health service supportN/A
113Youth Empowerment HelplineFor youth development and empowerment supportN/A
114Islamabad Emergency ServicesFor emergency support in IslamabadN/A
115Mobile Network HelplineFor mobile network-related queriesN/A
116Pakistan Medical Assistance HelplineFor medical inquiries and supportN/A
117National Infrastructure HelplineFor national infrastructure-related issuesN/A
118Civil Aviation Emergency HelplineFor civil aviation emergenciesN/A
119National Transportation HelplineFor transportation-related complaints and supportN/A
120National Public Health AssistanceFor public health-related supportN/A
120National Public Health AssistanceFor public health-related supportN/A
121National Highway and Motorway PoliceFor motorway-related assistanceN/A
122Pakistan Red Crescent SocietyFor disaster relief and humanitarian aidN/A
123Punjab Safe Cities AuthorityFor safety and surveillance in PunjabN/A
124District Health OfficeFor local health-related supportN/A
125Consumer Protection CouncilFor consumer rights and advocacyN/A
126Pakistan Telecommunication Authority (PTA)For telecom service complaints and issueshttps://www.pta.gov.pk
127Nuclear Regulatory AuthorityFor nuclear safety concernsN/A
128Ministry of DefenceFor defence-related inquiriesN/A
129National Weather ServiceFor weather forecasts and warningsN/A
130National Disaster Management AuthorityFor disaster management and supporthttp://www.ndma.gov.pk/
131Islamabad Capital Territory PoliceFor law enforcement in IslamabadN/A
132Karachi Traffic PoliceFor traffic-related concerns in KarachiN/A
133Punjab Traffic PoliceFor traffic-related issues in PunjabN/A
134Railway PoliceFor railway-related safety and complaintsN/A
135Islamabad Fire and Rescue ServiceFor fire emergencies in IslamabadN/A
136Anti-Terrorism DepartmentFor counter-terrorism related concernsN/A
137Emergency Medical ServicesFor emergency medical help and supportN/A
138Border Control AuthorityFor border-related inquiriesN/A
139Pakistan Maritime Security AgencyFor maritime security and emergenciesN/A
140Federal Police HelplineFor federal law enforcement supportN/A
141Pakistan Bureau of StatisticsFor statistical data and informationN/A
142National Institute of HealthFor health research and supportN/A
143Ministry of Information TechnologyFor IT-related assistance and queriesN/A
144Water Supply and Sewerage DepartmentFor water and sewage-related complaintsN/A
145Pakistan Customs HelplineFor customs-related issues and inquiriesN/A
146National Transport and Safety AuthorityFor transportation safety regulationsN/A
147Anti-Drug HelplineFor reporting drug-related activitiesN/A
148Animal Welfare HelplineFor animal rescue and welfare inquiriesN/A
149Ministry of Labour and EmploymentFor labor rights and employment issuesN/A
150National Institute of OceanographyFor oceanography-related concernsN/A
151Pakistan Postal ServiceFor postal service inquiries and complaintsN/A
152Land Revenue DepartmentFor land-related issues and inquiriesN/A
153Pakistan Forest DepartmentFor forest and wildlife-related inquiriesN/A
154Provincial Disaster Management AuthorityFor local disaster management supportN/A
155National Anti-Narcotics ForceFor narcotics-related complaints and preventionN/A
156Legal Aid and Advice HelplineFor legal assistance and adviceN/A
157Punjab Police HelplineFor police assistance in PunjabN/A
158Ministry of Human RightsFor human rights protection and advocacyN/A
159Pakistan Human Rights CommissionFor reporting human rights violationsN/A
160Federal Traffic PoliceFor traffic-related complaints at federal levelN/A
161Punjab Emergency Service (Rescue 1122)For emergency rescue and assistanceN/A
162Federal Tax OmbudsmanFor reporting tax-related issues and grievancesN/A
163National Archives of PakistanFor archives and historical recordsN/A
164Pakistan Law CommissionFor legal reforms and consultationN/A
165Pakistan Institute of Medical SciencesFor medical sciences research and inquiriesN/A
166Telecommunication Consumer ComplaintsFor telecom complaints and issuesN/A
167Ministry of Science and TechnologyFor scientific and technological queriesN/A
168Provincial Environmental Protection AgencyFor environmental issues and protectionN/A
169National Institute of ElectronicsFor electronics and engineering inquiriesN/A
170National Bank of Pakistan Fraud HelplineFor reporting banking fraudN/A
171Pakistan International Airlines (PIA)For flight booking and customer supportN/A
172Motor Vehicle Registration AuthorityFor vehicle registration queriesN/A
173Pakistan Civil Aviation AuthorityFor aviation safety and regulationsN/A
174National Institute of TechnologyFor technical education and assistanceN/A
175Pakistan Institute of TechnologyFor technology and innovation supportN/A
176Pakistan Traffic PoliceFor traffic violations and assistanceN/A
177Pakistan Army HelplineFor military assistance and inquiriesN/A
178Pakistan Navy HelplineFor navy-related emergencies and inquiriesN/A
179Pakistan Air Force HelplineFor air force-related support and inquiriesN/A
180Islamabad Health DepartmentFor local health support in IslamabadN/A
181Federal Ministry of EducationFor education-related concernsN/A
182Islamabad Traffic PoliceFor traffic-related inquiries in IslamabadN/A
183Ministry of Foreign AffairsFor consular services and foreign inquiriesN/A
184Pakistan Army RecruitmentFor army recruitment and inquiriesN/A
185Pakistan Navy RecruitmentFor navy recruitment and inquiriesN/A
186Pakistan Air Force RecruitmentFor air force recruitment and inquiriesN/A
187Ministry of Water ResourcesFor water management and issuesN/A
188Ministry of Information and BroadcastingFor media-related inquiriesN/A
189Ministry of Law and JusticeFor legal and constitutional inquiriesN/A
190Pakistan Bureau of ImmigrationFor immigration-related assistanceN/A
191Pakistan National Accountability Bureau (NAB)For reporting corruption and financial crimesN/A
192Pakistan Consumer Protection AgencyFor consumer complaints and issuesN/A
193Punjab Safe City ProjectFor safety and surveillance in PunjabN/A
194Pakistan Human Rights MinistryFor human rights-related concernsN/A
195Pakistan Civil DefenseFor civil defense and safety assistanceN/A
196Ministry of National Health ServicesFor national health-related inquiriesN/A
197Pakistan Maritime AuthorityFor maritime-related issuesN/A
198Pakistan Railways Customer ServiceFor railways booking and inquiriesN/A
199Pakistan Road Safety AuthorityFor road safety and traffic regulationsN/A
200Pakistan Police HelplineFor police support and emergenciesN/A
1100Telecom ComplaintsFile complaints related to telecommunication serviceshttps://www.pta.gov.pk/
1111Ufone HelplineUfone assistancehttps://www.ufone.com
1111Punjab PoliceFor police assistance in Punjabhttps://punjabpolice.gov.pk
1122Rescue ServicesEmergency medical, fire, and rescue serviceshttps://www.rescue.gov.pk
1122Rescue HelplineFor ambulance and rescue serviceshttps://www.rescue.gov.pk
1123Punjab PoliceReport issues with Punjab Policehttps://punjabpolice.gov.pk
1217Sui Northern GasReport gas-related emergencieshttps://www.sngpl.com.pk/
1221Fire BrigadeFire emergencies assistancehttp://www.fire.gov.pk/
1222Rural Support ProgrammesRural support and social welfare serviceshttps://www.rspn.org
1230Pakistan Telecom AuthorityFor telecom issues in Pakistanhttps://www.pta.gov.pk
1313M TAG Onwership change or helplineFor M Tag Services
1334Electricity AssistanceFor reporting electrical issueshttp://www.fesco.com.pk/
1500PTCL ComplaintFor complaints regarding PTCL serviceshttps://www.ptcl.com.pk
1515Pakistan Telecommunication Company Limited (PTCL)For PTCL complaintshttps://www.ptcl.com.pk/
1521Emergency NumberFor general emergencieshttps://www.emergency.gov.pk/
1600Public Transport HelplineFor public transportation serviceshttp://www.punjab.gov.pk/
1666Telecom ServicesGeneral telecom services querieshttps://www.pta.gov.pk/
1700National Consumer ProtectionConsumer rights complaintshttp://www.ncp.gov.pk/
1711Meteorological DepartmentWeather updates and warningshttp://www.pmd.gov.pk/
1712Sui Southern GasGas leak emergency reportinghttps://www.ssgc.com.pk/
1717National Safety & Emergency ServicesFor urgent medical or fire-related emergencieshttps://www.pakistan.gov.pk
1718Education SupportFor student-related querieshttps://www.moe.gov.pk
1777NADRA HelplineAddress NADRA-related querieshttps://www.nadra.gov.pk
1800Emergency Telecom ServicesFor reporting telecom emergencieshttps://www.pta.gov.pk/
1900National Telecom AuthorityFor telecom policy and complaintshttps://www.pta.gov.pk/
1991National Cyber CrimeCyber crime-related complaintshttps://www.nr3c.gov.pk
2000K-ElectricFor power-related issues in Karachihttps://www.ke.com.pk
2000PTCL Customer ServiceFor PTCL customer serviceshttps://www.ptcl.com.pk
2010Electricity HelplineReport power outages or issueshttp://www.lesco.gov.pk/
2020Telecommunication ComplaintsFor general telecom complaintshttps://www.pta.gov.pk/
2200Pakistan TelecommunicationReport telecom issueshttps://www.ptcl.com.pk
8000Toll-Free Government ServicesGeneral government inquirieshttps://www.gov.pk
8001Pakistan PostPakistan Post-related serviceshttps://www.pakpost.gov.pk/
9191Water Supply IssuesFor water supply emergencieshttps://wasa.punjab.gov.pk/
9999Ramzan Relief PackageFor Ramazan 2025
0800-02345Prieme Miniter Complaint CellFor, Cleaning, Police, Broken Roads, Street Lights